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Aer Lingus Website Review & Ratings + Aer Lingus Coupons

Aer Lingus : Products & Services

Aer Lingus is the second largest airline and flag carrier of The Republic of Ireland and is the oldest airline operating out of Dublin Airport. The website of Aer Lingus offers its customers a good and easy way to buy airline tickets and other services such as hotel bookings and car hire. The website also offers travel insurance if required by customers and also has country specific web pages to offer a more effective service to customers from respective countries.

Aer Lingus : Company Background

The airline was formed in 1936 with GBP100,000 capital and its first chairman was Seán Ó hUadhaigh. The airline started with one plane in 1936 to make journeys between Dublin and Bristol. The airline was one of the few airlines that operated during the Second World War. The airline is based in Dublin, Ireland and has bases at London Gatwick, Shannon, Belfast and Cork. The airline flies to 80 destinations with a fleet of 44 planes.    

Aer Lingus : Customer Feedback & Reviews

Sean Leonard writes “Dublin - Lanzarote, 20 Dec, return 03 Jan. I have travelled a lot with Aer Lingus and it seems they have moved away from the very low cost type of airline back to what they were. Was seated in row 2D, adequate space (I'm 6ft 1). Crew very good as always and its nice to see the mature crew menders on board. I do have one gripe - Aer Lingus have a fantastic Deli/Pay Menu, its a pity they never have any of the stock, this is my 8th time since July with Aer Lingus where the stocks run out by the time the trolley hits row 2. I complained to the senior cabin crew member - she said agreed - that its always happening to them. Would still use them again no problem.”. Another Alison O’Connor writes “Did my usual Christmas route LHR-SNN-LHR. All in all it was a great flight, no delays, staff were extremely friendly as always, check-in was simple and they also offered to check in my carry on luggage free of charge. If Aer Lingus flew from Stansted I'd fly with them anytime I was going home.”.

The airline enjoys a considerable amount of positive consumer feedback from its customers.

Aer Lingus : Business Credibility & Trustworthiness

The airline does not fall under the jurisdiction of the Better Business Bureau and does not have a rating. The airline is based in Ireland and has been around for 77 years and has got no court cases or judgments reported against it in the recent past. The airline is financially strong and can be considered credible and will continue to do business in the near future.

Aer Lingus : Website Popularity & Google Ranking

Alexa gives the website a global ranking of 13,475 and an Irish ranking of 55. Google Page Rank gives the website a score of 7 out of a possible score of 10. Compete gives the website a rank of 19,390 and a unique monthly user average of 100,613. The website is ranked 2nd amongst its competition and the stats on offer provide sufficient evidence of the website’s popularity.

Aer Lingus : Social Media Presence

The FaceBook page of the airline has 14,447 likes and is used to promote the airline’s brand image. The airline uses the twitter account @AerLingus and has 1,432 followers and 0 tweets to its credit. The airline has a presence on Tumblr and its Instagram page has 222 followers and 24 photos to its credit. The airline has used the social media platform to its full potential and is very popular and liked by its customers and fans.

Aer Lingus : Website Security & Safety

According to Google Safe Browsing Diagnosis the website is free from suspicion and does not harbor malware or viruses on it. The website does not have any self installing software present on any of the pages that were tested by the Diagnosis. The website uses HTTPS and SSL security protocols to ensure consumer data financial security and has good page loading times. The website can be deemed as safe to browse and make payments.

Aer Lingus : Pricing & Packages

The website offers its customers very affordable rates and ensures that they get the best of services and rates. The rates vary from type of reservation, category of seat and any other extra services that are booked in addition to tickets. For example a roundtrip from New York, USA to Dublin, Ireland in economy class costs $744.80, which is one of the best rates offered on the sector.

Aer Lingus : Shipping Rates & Policies

The website does not offer any services that require any shipping.

Aer Lingus : Payment Methods Accepted

The website accepts credit cards powered by Visa, MasterCard, American Express and Diners club. The airline also accepts debit cards powered by Visa and MasterCard and also the Universal Air Travel Card. The website has a very secure payment portal that uses the HTTPS and SSL security protocols to ensure consumer financial data security.

Aer Lingus : Returns, Refunds & Exchange Policy

The website offers a very efficient and effective refund service and promises to refund tickets bought from the website. The airline requires it customers to contact their nearest airline office and request refund. An administration fee is charged and the rest of the amount is refunded within 20 days for cash purchases or 7 days for purchases made online.  The reservation needs to be cancelled online prior to the refund being made and customers can be assured of a speedy refund.

Aer Lingus : Product images & screenshots
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